Shipping Policy
At Rentzels Bird Farm, we aim to provide a smooth and reliable shipping experience for all customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, it will be prepared for shipment and handed over to our shipping partners.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Time & Delivery
After processing, estimated delivery times are:
- Standard Shipping (United States): 5–10 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or high-demand periods.
Shipping Locations
We currently ship within the United States only. At this time, international shipping is not available.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment and stay updated on its delivery status.
Delays & Issues
While we strive to meet all delivery estimates, delays may occasionally occur due to factors outside our control (such as carrier delays or weather conditions). If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Rentzels Bird Farm is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue and assist you with a suitable solution.
Contact Information
Business Name: Rentzels Bird Farm
Address: 2241 Craley Rd, Windsor, PA 17366, United States
Phone: +1 717-246-7708
Email: support@rentzelsbirdfarm.com